Terms & Conditions

Welcome to Feltora Handicrafts. By accessing or using our website www.feltorahandicrafts.co.uk and purchasing our products, you agree to the following terms and conditions. All our products are handmade and can have slight variations in colour, size, or design, which adds to their uniqueness. We aim to display all items as accurately as possible, but small differences may occur due to screen settings and the handmade nature of our crafts. Orders can be placed directly through our website, and all prices are listed in GBP, including applicable taxes unless stated otherwise. Payment must be received in full before an order is processed. We aim to process and dispatch orders within 2–5 business days, although delivery times may vary depending on your location and external factors. For more details, please see our Shipping Policy.
If you are not satisfied with your purchase, please contact us to discuss returns or refunds. For more information, refer to our Returns Policy. All text, images, designs, logo and other content on this website are the property of Feltora Handicrafts.